Hampton Bows
Exclusive wedding essentials
Your basket
Items:
Total:
View basket / Checkout
Terms and Conditions
 

We would advise that these terms and conditions are read carefully before placing your order and a copy retained for your future reference.

1. Contract

1.1 These terms and conditions of sale apply to all goods supplied by hampton bows limited, whose registered office is at 39 The Metro Centre, Tolpits Lane, Watford, Herts. WD18 0SB registered in England and Wales No. 06318009 (hereafter called the "Supplier or we").

1.2 Any order placed by you for goods advertised on our website is an offer by you to purchase the goods selected in your order. No contract exists between you and the supplier for the sale of any goods until we have received and accepted your order.

1.3 We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order.

1.4 If we accept your order, we will notify you by email that we have accepted it prior to dispatch of the goods. If we cannot accept your order because the goods are found to be unavailable for reasons beyond our control, we will notify you by telephone or email.

1.5 In the event that after we accept your order, we discover that the goods ordered are unavailable or that there was a pricing error on our website in respect of the goods ordered, we reserve the right not to supply the goods ordered and to offer you a refund or alternative goods in accordance with conditions 2.2 to 2.4 below.

1.6 The contract is subject to your right of cancellation

1.7 We have the right to terminate the contract if the price of the goods is not received from you in cleared funds (in accordance with condition 3.1).

1.8 The Supplier may change these terms of sale without notice to you in relation to future sales.

 

2. Description and price of the goods

2.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

2.2 If after acceptance of your order we discover within 14 days of such acceptance that all of the goods are unavailable, we may terminate the contract and refund or re-credit you within 7 working days for any sum that has been paid by you or debited from your credit card for those goods. In these circumstances, we will inform you as soon as possible.

2.3 If within 7 days of our acceptance of your order we discover that some of the goods are not available, we will no longer supply those unavailable goods. In these circumstances we will contact you detailing the goods that are unavailable and offer you the option of cancelling the whole order or amending your order to substitute the unavailable items with alternative goods. If you have not cancelled the order within 14 days of receipt of such notice, we will deliver the available goods in accordance with condition 4 below. We will refund or re-credit you for any sum that has been paid by you or debited from your credit card in respect of the unavailable goods or cancelled order (if you have cancelled it).

2.4 Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If within 14 days of accepting your order a pricing error is found in respect of any or all of the goods you have ordered, we will notify you as soon as possible detailing the incorrectly priced goods and offering you the option of:

2.4.1 placing a new order at the correct price for those goods;
2.4.2 cancelling the whole of your order; or
2.4.3 cancelling your order for the incorrectly priced goods and reconfirming your order for the correctly priced goods.
If, within 14 days of receipt of our notice to you, you have not responded by selecting one of the available options at conditions 2.4.1 to 2.4.3 above then:
(a) if all of the goods you have ordered are found to be incorrectly priced, the entire order will be cancelled automatically and the Supplier will refund or re-credit you for any sum you have paid for those goods; or
(b) if only some of the goods you have ordered are found to be incorrectly priced, our contract with you continues and we will deliver the correctly priced goods but we will not be obliged to supply you with the incorrectly priced goods. In these circumstances we will refund or re-credit you for any sum you have paid for the incorrectly goods.


2.5 To avoid any doubt, where goods are unavailable and you order alternative goods from us, or where goods have been incorrectly priced and you subsequently order such goods at the correct price, these terms of sale shall apply to the order and the supply of the relevant goods, whether the order is placed through our website or otherwise.

2.6 In addition to the prices shown, you may be required to pay a delivery charge for the goods, details of which are clearly displayed on our website at the point that you place your order.

 
3. Payment

3.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date and the time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

3.2
There will be no delivery until cleared funds are received
 
4. Delivery

4.1 The goods you order will be delivered to the address shown on your order.

4.2 If delivery cannot be made to your address for reasons outside the Supplier's control the Supplier will inform you as soon as possible.

4.3 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may: store the goods until actual delivery takes place and charge you for all reasonable costs (including insurance) of redelivery and storage

4.4 If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.

4.5 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.

4.6 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
 
5. Risk/Title

5.1 The goods are at your risk from the time of delivery.

5.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:

5.2.1 the goods, and

5.2.2 all other sums which are or which become due to the Supplier from you on any account.

5.3 The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.
 
6. Your right of cancellation

6.1 If the order is cancelled, you must give written notice to the Supplier by hand, post or e-mail, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.

6.2 Except in the case of faulty or damaged goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown within the website. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or damaged goods the Supplier shall, after receiving notification either collect the goods from you or ask you to return the goods to the Supplier.

6.3 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods returned.

6.4 Except in the case of faulty or damaged goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
 

7. Limitation of Liability

7.1 The Supplier shall not be liable to you for any loss or damage in circumstances where:

7.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
7.1.2 such loss or damage is not a reasonably foreseeable result of any such breach;
7.1.3 any increase in loss or damage resulting from breach by you of any term of this contract.

7.2 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier's negligence or fraudulent misrepresentation.

 
8. Data Protection

The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for un-authorized access to information supplied by you.
 
9. Images

Product images are for illustrative purposes only and may differ from the actual product.
 
10. Governing Law and Jurisdiction

These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.
© Copyright 2007 hampton bows limited